Automotive and Watercraft Service Attendants
AI Impact
This role involves tasks that AI currently automates poorly — complex judgment, physical variability, or heavy emotional labor.
Robotics Impact
Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.
Most AI-Affected Tasks in This Role
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
Confer with customers to determine their service requirements and travel preferences.
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Listen to and resolve customer complaints regarding services, products, or personnel.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
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Take the AssessmentOccupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).