Insurance Claims and Policy Processing Clerks
AI Impact
Some tasks are AI-exposed but the role overall requires enough human judgment or interaction to remain partially resilient.
Robotics Impact
Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.
Most AI-Affected Tasks in This Role
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
Process and record new insurance policies and claims.
Examine claims forms and other records to determine insurance coverage.
Investigate whether networks, workstations, the central processing unit of the system, or peripheral equipment are responding to a program's instructions.
Key in processing instructions to program electronic equipment.
Prepare reports to be submitted to company's data processing department.
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
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Take the AssessmentOccupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).