Public Safety Telecommunicators
AI Impact
This role involves tasks that AI currently automates poorly — complex judgment, physical variability, or heavy emotional labor.
Robotics Impact
Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.
Most AI-Affected Tasks in This Role
Analyze data to determine answers to questions from customers or members of the public.
Gather intelligence information by field observation, confidential information sources, or public records.
Hear and resolve complaints from customers or the public.
Interview individuals, and research public databases in order to obtain information.
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Recommend investments and investment timing to companies, investment firm staff, or the public.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
Write narrative, dramatic, lyric, or other types of poetry for publication.
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Take the AssessmentOccupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).