Order Clerks
AI Impact
This role involves tasks that AI currently automates poorly — complex judgment, physical variability, or heavy emotional labor.
Robotics Impact
Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.
Most AI-Affected Tasks in This Role
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Interview individuals, and research public databases in order to obtain information.
Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
Prepare and submit sales contracts for orders.
Provide services to customers, such as order placement or account information.
Respond to customer and supplier inquiries about order status, changes, or cancellations.
Review blueprints, sketches, or work orders to gather information about tasks to be completed.
Review work orders, blueprints, specifications, or job samples to determine components, settings, and adjustments for cutting and slicing machines.
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Take the AssessmentOccupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).