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O*NET 43-4021

Correspondence Clerks

AI ExposureMedium0.279 score
Robotics RiskMediumbased on task type

AI Impact

Some tasks are AI-exposed but the role overall requires enough human judgment or interaction to remain partially resilient.

Robotics Impact

Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.

Most AI-Affected Tasks in This Role

Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.

100%

Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.

100%

Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.

99%

Perform administrative duties, such as compiling and maintaining records, completing forms, preparing reports, or composing correspondence.

91%

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

90%

Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.

86%

Complete form letters in response to requests or problems identified by correspondence.

84%

Prepare responses to correspondence containing routine inquiries.

81%

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Occupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).