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O*NET 35-1012

First-Line Supervisors of Food Preparation and Serving Workers

AI ExposureLow0.056 score
Robotics RiskMediumbased on task type

AI Impact

This role involves tasks that AI currently automates poorly — complex judgment, physical variability, or heavy emotional labor.

Robotics Impact

Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.

Most AI-Affected Tasks in This Role

Investigate and resolve complaints regarding food quality, service, or accommodations.

100%

Resolve customer complaints regarding food service.

100%

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

100%

Review, classify, and record survey data in preparation for computer analysis.

100%

Code data in preparation for computer entry.

100%

Schedule and confirm appointments for clients, customers, or supervisors.

99%

Compute prices for services and receive payment, or provide supervisors with billing information.

96%

Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations.

95%

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Occupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).