Credit Counselors
AI Impact
Some tasks are AI-exposed but the role overall requires enough human judgment or interaction to remain partially resilient.
Robotics Impact
Some structured physical tasks are automatable. Human oversight and adaptive judgment remain necessary.
Most AI-Affected Tasks in This Role
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Answer customers' questions about products, prices, availability, or credit terms.
Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Relay credit report information to subscribers by mail or by telephone.
Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
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Take the AssessmentOccupation data from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).